General Questions And Answers
- What is computerizing a healthcare office?
- What type of hardware/software do you recommend I should use for my office to best meet my needs?
- Do I need to shut down my office and refrain from daily activities when my office is undergoing the networking setup?
- How long does it usually take to network an office and have it up and running?
- Is it possible to upgrade my old computer system to a new one without having to change everything?
- If I upgrade do I have to worry about any down time?
- How can I make sure that all of my files and clients or patients’ information are protected?
- On average, what does it cost to computerize and network an office
1. What is computerizing a healthcare office?
It means replacing paper charts and schedules with a program that runs off of a computer and enables the user to digitally save patient information and transmit insurance claims and prescriptions electronically to insurance company's and pharmacy’s. Digitalizing an office not only saves time when for example, you are trying to locate the chart, but that it also helps the user get more organized and function in a more efficient way.
2. What type of hardware do you recommend I should use for my office to best meet my needs?
Health StarNet has its own line of computers which is backed by Intel Corporation. Our computers come with 3 years next business day warranty with no additional cost to the end user. We can also work with other manufactures like Dell, HP or gateway based on customers’ request. We tend to recommends our own products solely because they are built to meet the industry’s needs and requirement (e.g. more memory, faster) and they are granted to work better with your everyday use.
3. Do I need to shut down my office and refrain from daily activities when my office is undergoing the networking setup?
Absolutely not. Our staff is trained to work with you to make sure that during the setup process your office will not experience any downtime. We can work after hours, holidays and weekends depending on the type of setup process taking place.
4. How long does it usually take to network an office and have it up and running?
It really depends on the size of your business. For an exact estimate please contact our sales department at (800) 716-0211 and they will be able to give you an accurate quote.
5. Is it possible to upgrade my old computer system to a new one without having to change everything?
Yes. We can work with your old equipment and modify them as long as they are still supported by the manufacturer. System compatibility is also a very important matter which will be reviewed by our engineers before any modifications are made to your system. We recommend using new systems for your business because it promotes a safer more reliable network.
6. If I upgrade do I have to worry about any down time?
The downtime between switching from old system to the new system is usually 4 to 5 hours. We usually work with the client to setup after business operation hours in order to eliminate the system downtime.
7. How can I make sure that all of my files and clients or patients’ information are protected?
Client information is very important to us and that is why we use state of the art firewalls and secured wireless equipment to stop the hackers from breaking into the system and stealing patient information.
8. On average, what does it cost to computerize and network an office?
It depends on the size of your business. Please contact our sales department at (800) 716-0211 and we will perform a complimentary assessment of your network.
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